Frequently Asked Questions

Kathink is an extremely flexible marketplace for ideas, and is not restricted to any particular sectors of business.

Clients use Kathink to get solutions to all kinds of needs, including to...

• Commission research
• Test concepts on a market
• Get insights into a new business strategy
• Get the benefit of others’ experience
• Generate marketing ideas
• Get feedback on branding or product ideas
• Sample the market anonymously
• Outsource creative design

More examples »

Clients and Business Thinkers negotiate the fees for each piece of work, which are payable to the Business Thinker upon submission. Clients are also liable to pay an additional 15% of the item fee to Kathink.

To be registered as a Business Thinker, an annual registration fee of £100 is payable.

In some cases, clients may request the contact details of Business Thinkers with whom they have worked, in order to continue to collaborate directly. If the Business Thinker agrees to share their contact details, a fee is payable to Kathink from the client, equal to the value of the fees paid or payable by the client to that Business Thinker over the last 12 months.

While all Kathink members have a screen name, both clients and Business Thinkers may opt to interact anonymously. This can be a permanent setting (in Account settings), and members may also select to appear as anonymous just for selected requests.

There are several reasons why members may choose to appear anonymously:

• Clients may wish to sample the market or gather information without revealing their company name, in order not to prejudice results or to avoid high fees (in the case of very large corporations)
• Business Thinkers may wish to run their Kathink business in parallel to other employment

Kathink is an extremely flexible marketplace for ideas, and is not restricted to any particular sectors of business.

Clients use Kathink to get solutions to all kinds of needs, including to...

• Commission research
• Test concepts on a market
• Get insights into a new business strategy
• Get the benefit of others’ experience
• Generate marketing ideas
• Get feedback on branding or product ideas
• Sample the market anonymously

More examples »

While a Business Thinker's experience and skills can never been 100% guaranteed, Kathink offers several mechanisms to assure high-quality of service:

• Before you commission any work, you can see all Business Thinkers' ratings, showing the number of commissioned responses they have provided on Kathink, and how other clients have rated their service. You can also browse comments that previous clients have posted.
• A Business Thinker's rating is very important on Kathink, as it affects the range of requests the Business Thinker can access, so every Business Thinker should make their best efforts to provide an excellent service on Kathink.
• Your requests will be seen first by the highest-rated Business Thinkers, meaning you should receive more high-quality proposals.
• Kathink offers several mechanisms to help you filter proposals to identify the Business Thinkers that are most likely to provide the best ideas. (See details)
• You may submit a Commissioned Response Dispute to Kathink Customer Services in certain specified circumstances.

On Kathink, Business Thinkers compete for your business by tendering free Proposals.

When you commission work from Business Thinkers, and the commission is accepted, you pay the agreed fee. The agreed fee is payable by you to the Business Thinker within 21 days of a the date of an invoice requesting payment, unless you have agreed other terms with the Business Thinker. Similarly, any Kathink Fees are payable within 21 days of the date of an invoice from Kathink requesting payment